Solve real problems
Build technology that helps institutions and communities operate better and serve people more effectively.
Abuja | Accra | Nairobi | London | Vienna
Hotline: +234 803 225 2662 | hello@cloud10.ng
Careers at CloudTen
Join an Africa-rooted technology company engineering secure digital platforms, cloud infrastructure, AI, cybersecurity, telecommunications and products designed for international impact.



Work with purpose
CloudTen brings together professionals who are curious, accountable and willing to work across disciplines. Our teams solve practical problems while building systems that must earn trust through quality, security and responsible engineering.
Build technology that helps institutions and communities operate better and serve people more effectively.
Work across software, AI, security, cloud, networks, product, design and operations.
Make careful decisions, communicate clearly and take responsibility for delivery quality.
Contribute to a professional environment where inclusion, integrity and shared success matter.
Equal Opportunity Employer
CloudTen Technologies Limited is committed to fair, merit-based and inclusive employment. Recruitment, development and advancement decisions are based on job-related qualifications, skills, experience, potential and capability. We do not tolerate unlawful discrimination, harassment or retaliation, and reasonable accommodation is available during recruitment where required by applicable law.
Because we recruit internationally, employment terms and statutory protections are applied in accordance with the laws governing the relevant employing entity and work location.
BYU-Pathway Worldwide Talent
Qualified BYU-Pathway Worldwide students and graduates are especially encouraged to apply across our technology, business, project, cybersecurity, data, customer-experience and operations functions. We value practical learning, leadership development, integrity and the discipline required to combine education with real-world responsibilities.
Participation in recognised CloudTen university or talent-development programmes may receive positive consideration where lawful, but every appointment remains subject to the published role requirements and merit-based assessment.
Fair recruitment
No recruitment fees. CloudTen does not charge applicants recruitment, placement, processing or employment fees.
Job-related information only. Our initial application is designed to collect information necessary to assess professional qualifications and communicate with candidates.
Privacy by design. Recruitment information is handled through a dedicated secure application workflow, with restricted access and defined retention.
Written employment terms. Successful candidates receive role, compensation and employment terms applicable to their work location before commencement.
CloudTen Operations Centre
CloudTen is expanding its multi-product support organisation with 15 new roles spanning remote virtual support and on-site Operations Centre work in Abuja. Teams support general CloudTen services and priority platforms including VirtualMedix, AI Code Stripper, PathwayTalk, CloudTen Mobile and CloudTen LMS.
Support roles operate within defined privacy, security and escalation boundaries. VirtualMedix support personnel do not provide diagnosis or treatment advice; clinical matters are escalated to authorised healthcare professionals.
Open opportunities
Ten senior engineering roles and fifteen new Operations Centre and support roles are open. Published compensation is a U.S.-market reference range in USD; final compensation, benefits, employment classification and statutory entitlements depend on role scope, experience, employing entity and work location.

Provide architectural leadership across CloudTen’s major digital platforms, setting the technical standards for secure, scalable and internationally deployable products.

Build secure, high-quality product experiences for PathwayTalk across messaging, communities, groups, identity, notifications and privacy controls.

Engineer reliable voice, video and meeting experiences for PathwayTalk, from signalling and media delivery to mobile call notifications and quality telemetry.

Help build VirtualMedix as a secure digital-health platform spanning telemedicine, provider workflows, appointments, pharmacy services, logistics and AI-assisted care pathways.

Design, evaluate and productionise trustworthy AI capabilities across CloudTen’s software portfolio, including developer tooling and health-related decision-support workflows.

Embed security into CloudTen’s product lifecycle through threat modelling, secure architecture, automated assurance, incident readiness and direct engineering collaboration.

Build and operate the dependable cloud foundation behind CloudTen’s digital products, with disciplined automation, observability, security and recovery engineering.

Build a modern learning platform for institutions, instructors and learners, combining course delivery, assessments, analytics, identity and accessible user experiences.

Engineer auditable cooperative-administration and financial-ledger capabilities spanning member accounts, accounting workflows, reconciliation, payments and reporting.

Support CloudTen’s telecommunications ambitions across carrier networking, mobile services, OSS/BSS integration, automation, security and cloud-native telecom infrastructure.

Lead CloudTen’s multi-product support operation, setting service standards, workforce discipline, escalation governance and customer experience across priority platforms and services.

Lead a frontline support shift, coordinate queue health and escalations, and help CloudTen deliver consistent service across multiple products and customer channels.

Resolve complex customer-facing technical issues across CloudTen platforms, reproduce defects, analyse telemetry and connect frontline support with engineering teams.

Provide professional first-line support to CloudTen users remotely through approved digital channels, resolving common issues and routing specialist cases accurately.

Deliver first-line customer support from CloudTen’s Operations Centre, helping users across CloudTen services and digital products while maintaining strong service and escalation discipline.

Support patients, providers and service partners using VirtualMedix while maintaining strict boundaries between technical/customer support and clinical care.

Help PathwayTalk users resolve account, verified-identity, messaging, group, notification and call issues while respecting privacy and end-to-end encryption boundaries.

Support developers and technical users of AI Code Stripper, combining product support, issue reproduction, secure handling of code-related data and structured escalation to engineering.

Support CloudTen Mobile customers across service activation, account, connectivity and telecom service issues, coordinating effectively with network and operations teams.

Support learners, instructors and administrators using CloudTen LMS across access, courses, assessments, content, notifications and institutional workflows.

Handle sensitive identity, account-recovery and account-security support using strict verification, least-privilege and anti-social-engineering procedures.

Own complex or high-impact customer cases that cross teams, restore confidence through clear communication and ensure escalations reach accountable resolution.

Coordinate customer-facing incident response across the Operations Centre, engineering and service teams, maintaining clear timelines, communications and post-incident follow-through.

Raise support quality through case reviews, coaching, onboarding, knowledge management and consistent service standards across CloudTen support teams.

Use demand, queue and workforce data to help CloudTen schedule support capacity, forecast service demand and improve operational performance across products.
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How we recruit
The exact assessment path may vary by role, but candidates should know where they are in the process and what happens next.
Complete the phased application and upload your CV.
We assess role-related experience, evidence and potential.
Selected candidates may complete technical, portfolio or structured interviews.
Successful candidates receive written employment terms for the applicable jurisdiction.
Ready to contribute?